How to request files on Dropbox

Dropbox introduced a new file request feature yesterday for free and pro accounts that allows you to request files from other users of the service and even from people who don’t have an account yet on the site.

You had to use other means of communication up until now to request files. Maybe you have used email for that, chat on social networking sites, a phone call or went to someone in person to request the files.

It gets the job done as well but there is always additional work involved after making the request. You need to agree on a platform for instance to share the requested files, and the uploader needs to inform you about them or you need to monitor storage actively.

Dropbox’s new file requests feature makes things simpler, at least if you are a Dropbox customer. The process begins on the Dropbox website where you can create new file requests after signing in to your account.

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dropbox file requests

There you find a new option to create a file request. A click on the button opens a simple multi-paged form that you use to create the request.

You add information about the request, e.g. birthday party photos, assignments, work documents, and the save location on Dropbox on the first page.

Dropbox suggests to create a new folder automatically that is named like the request and to put it into the new “file requests” folder on the account. You may modify the folder however to select a different save location instead.

create file request

Once you have made the selection you are taken to the second (and last) page of the creation process. There you find listed a file request link that you can share with recipients, and alternatively an option to enter names or email addresses to inform recipients via email about the request.

send file request

When a recipient of the request opens the link, the following screen is displayed.

file request

It highlights the share title, information that only the user who requested the files can see them, and an option to select files to share them with that user.

You may select one or multiple files from the local system and get a request to fill out your first and last name as well as your email address afterwards (only if you are not signed in to Dropbox).

share files

A click or tap on upload uploads the files to the user’s Dropbox account. It is not required to create a Dropbox account prior to sending the files but Dropbox will display a sign up form after the files have been uploaded to get users to sign up to the file storage service.

files uploaded

Files are instantly available under the selected directory structure of the account they were requested from.

dropbox shared files

Requests remain open which means that files can be uploaded multiple times using the same link. It is however possible to close requests at any time.

This is done on the file requests page on Dropbox which lists all open and closed requests. A click on an open request displays options to edit it. If you select that option, you may modify the requests title and folder, and close the request using the new button displayed on the page.

close requests

Dropbox’s new request feature may improve file requests depending on how they were handled previously.  The feature could use a couple of extras that are not available right now such as the option to make it a one-time operation or time-limit the upload window to close it automatically after a certain period of time.


Article Name

How to request files on Dropbox


Martin Brinkmann


Find out how to use Dropbox’s new file requests feature to request files from others using the service.

About Martin Brinkmann

Martin Brinkmann is a journalist from Germany who founded Ghacks Technology News Back in 2005. He is passionate about all things tech and knows the Internet and computers like the back of his hand. You can follow Martin on Facebook, Twitter or Google+

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